Mihoot CRM matrix is live!
NEWMihoot CRM live: from content to close

The AI matrix for business growth

Mihoot CRM runs from content to close. Agents work together to spot opportunity, catch intent, and build trust — from point efficiency to systematic growth.

No credit card required 5-minute WhatsApp setup 99.99% Uptime SLA
4.8 / 5 on G2•850+ Verified Enterprise Reviews

AI Digital Employee · Capability Architecture

One Mihoot CRM — from touchpoint to close

Access, recognition, acquisition, conversion, and repurchase — driven by one self-improving closed-loop engine.

Human-AI collaboration

Humans take over with full context; key deals stay with people.

Omnichannel access

Social · WeChat ecosystem

微信企微小红书抖音视频号网页

Unified access across content social and WeChat platforms.

Recognition & Decision

Mihoot CRM · Core Engine

Recognition

Intent, emotion, and intent grading

Operating core

Loop · Context · Harness

Models & knowledge

Multi-model + RAG — stronger with use

Business outputs

Content Marketing Agent

Insight, generation, testing, and assets — scalable content.

Growth Acquisition Agent

Unified inbox, intent scoring, capture, sync to sales.

Deal Conversion Agent

Reminders, scripts, and close push in private domain.

Operating base · RAG · MCP tool calling

Omnichannel foundation

Stable compliant multi-platform access

Multi-account matrix

Manage hundreds of accounts in one workstation

Security & risk

Sensitive-word filters and account health monitoring

Mihoot CRM matrix

One suite of Agents — from content to close

Content creates scalable traffic, Acquisition catches intent, Conversion advances deals.

Content Marketing Agent

Turn content marketing from guesswork into scalable growth

Topic insight, batch generation, testing, iteration, and asset archive.

Topic insight:

Find directions worth investing in

Test & iterate:

Let spend data drive optimization

Scale winners:

Batch-replicate high performers

📈 Scalable growth
Xiaohongshu content workbench
Insight · Generate
1. Topic insight
Private-domain repurchase · heat ↑42%
↓
2. Batch generate · test
A/B: 4.1% / 8.2% / 5.7%
↓
3. Scale growth
2,264 total engagements
Status:Ready to scale · iterating
R
Customer Profile: Jordan Taylor
Merged Contact ID #CT-99120 • 6 Connected Channels (WhatsApp, WeCom, WeChat, Email, VoIP, SMS)
SLA Time: 00:18
Email Ticket #8849Yesterday, 4:15 PM
Subject: Request for API Webhook Specification“Hello team, could you please provide the endpoint documentation for syncing contact webhooks?”
WhatsApp Business Voice MemoToday, 10:24 AM
AI Speech-to-Text: 99% accuracy
“We are ready to deploy to production this afternoon. Let me know if our dedicated IP is activated.”
Native In-Browser VoIP CallLive (02:45)
Call with Jordan Taylor
HQ London (+44 20 7946 0991) • Recording Enabled
MihootCRMLive Context Summary

Jordan previously emailed regarding webhook specs and just confirmed voice deployment. Dedicated enterprise IP is active on cluster US-East. Recommended action: Confirm live status and dispatch activation certificate.

Operating base · Omnichannel access

Omnichannel access · Account matrix · Risk control

Stable compliant access across social and messaging platforms, multi-account workbench, sensitive-word filters and account health — the foundation for Mihoot CRMs.

Universal Contact Identity Merge
Merge multiple phone numbers, social handles, and email addresses into one verified customer record.
Native In-Browser VoIP Calling
Make and receive international phone calls straight from your browser with instant transcription and recording.
WhatsApp Cloud & On-Premises API
Official Meta Business Partner support with highest message delivery tier and lowest per-message pricing.
Recognition & Decision · Core Engine

Mihoot CRM core engine

Understand intent and emotion; run on Loop, Context, and Harness; multi-model + RAG get stronger with use. Key deals hand off to humans with full context.

Select Enterprise AI Scenario:
Live Agent Evaluation
92.4% match
Inbound Customer Message:
"We run chain stores with private domain — what should we post on Xiaohongshu next week?"
Grounded AI Autonomous Response:
Prioritize “3 tips for private-domain repurchase” and “how to cut acquisition cost”: rival engagement rose in 7 days and fits your trial path. 5 draft variants ready for A/B.
Source: trend library + 30-day spend review
Verified Fact ✓

Recognition

Intent, emotion, and intent grading turn every chat into an actionable signal.

Operating core

Loop, Context, and Harness keep reception, push, and feedback stable.

Models & knowledge

Multi-model + RAG ground answers in your business knowledge.

Proven Business Outcomes

Measurable ROI from day one of deployment

See why market leaders choose MihootCRM to replace slow email queues with high-converting chat workflows.

15s
Golden response
Catch interest at its peak
+38%
Content CTR lift
Iteration drives scalable content
3x
Clearer high-intent leads
Intent scored then synced to sales
24/7
Always nurturing
Silent users auto-guided to speak up
+320%Online Revenue via WhatsApp

“MihootCRM allowed our omnichannel store reps to converse with shoppers, share instant stock catalogs, and close orders directly in WhatsApp.”

JD
Jerome Delorme
Head of Omnichannel Digital Experience, MaxSports
Solutions Deployed by MaxSports
WhatsApp APIMessenger

Integrated with existing enterprise CRM stacks to maintain real-time bidirectional contact sync.

Customer Success Stories

Loved by operations leaders across the globe

Hear how modern support, sales, and marketing teams scaled their business with MihootCRM.

80,000+ monthly chats automated

“Switching from Zendesk to MihootCRM reduced our customer conversation handling time by 55%. The native WhatsApp Cloud API integration and MihootCRMAgents allow us to handle 80,000 monthly chats with zero stress.”

Carlos Mendez
Carlos Mendez
Director of Customer Experience • OmniRetail LatAm
Mexico City, Mexico
Ranked #1 on G2

Industry recognized for excellence & usability

Real customer ratings prove MihootCRM outpaces legacy helpdesk systems in satisfaction, speed, and messaging breadth.

G2
Leader
Summer 2025
G2
Best Support
Mid-Market & Enterprise
G2
Easiest Setup
Conversational Platforms
G2
Users Most Likely to Recommend
97% Recommendation
G2 Verified Satisfaction Ratings

WhatsApp Business API Performance & Scalability

Official direct Meta Business Cloud API integration with Tier-3 unlimited capacity and instant template approvals.

MihootCRMTop Rated99% satisfaction
Zendesk74% satisfaction
Intercom68% satisfaction
LivePerson79% satisfaction
Independent review metrics audited quarterly by G2 Inc.
Scenario solutions

Make every conversation valuable

Stay online across channels — fast response, smart recognition, and lead handoff put every approach into a followable growth path.

Response

Golden 5-second response

Catch inquiries at peak interest across DMs, comments, and web.

Omni-channel instant access
Peak concurrency
Never miss peak interest
Nurture

Nurture silent users

Auto prompts for users who enter but don't speak or leave after engaging.

Auto guidance
Higher open rate
Keep nurturing silent users
Recognition

Smart customer recognition

Auto-detect region, budget, intent, contacts; generate profile & summary.

Extract key fields
Build profiles
Handoff-ready summaries
Foundation

Omnichannel operating base

Stable compliant access, multi-account matrix, risk controls.

Stable multi-platform access
Account matrix
Security & risk
Looking for a custom migration plan from Zendesk, Intercom or Freshdesk?

Our engineering team imports your existing contacts, tags, and conversation history with zero downtime.

Start Scaling Today

Run from content to close with Mihoot CRM

Join 300+ businesses capturing qualified leads, closing sales, and resolving support inquiries on WhatsApp, WeCom, WeChat, Instagram & Web Chat.

No credit card needed Instant WhatsApp Cloud connection Cancel anytime