Friends added by phone, fans following your Official Account, users ordering from Mini Programs — the CDP identity unification engine merges fragmented identities into one customer, auto-filling profiles so CLV is visible at a glance.
Phone / UnionID / OpenID / external_userid / Email — five identity types auto-linked in real-time, conflict detection with guided manual merge, so the same person never appears as duplicate profiles.
When the same identifier is bound to different contacts, the system auto-flags conflicts and guides manual merge direction selection, ensuring data uniqueness.
WeCom chats, OA interactions, Mini Program behavior, survey responses, event registrations, order records — every customer interaction is automatically logged as timeline events, no manual entry needed.
Friend additions and chat records auto-archived to contact timeline
Fans, messages, menu clicks auto-synced as engagement events
Orders, browsing, add-to-cart behavior auto-linked to contacts
Online signups and offline check-ins flow back in real-time with source attribution
Satisfaction surveys and needs assessments structured as customer tags
Open API interface for ingesting data from any business system
Dual-panel layout — core profile and CLV value card on the left, 8 content tabs on the right covering different data dimensions, freely resizable and collapsible.
Every contact auto-aggregates net CLV, household contribution, and predicted lifetime value — sales can tell at a glance who to prioritize.
AI intent scoring, behavioral tags, and manual tags — three systems. Create dynamic segments on any dimension; contacts auto-join when criteria are met, powering precise targeting.
From identity chaos to unclear customer value, CDP brings clarity with unified IDs and CLV scoring.
Sales don't know which profile to follow — ONE ID merges them all, eliminating data silos.
No value-based customer tiers, everyone gets the same treatment — CLV auto-calculates, sorted by value at a glance.
Customers haven't engaged in ages but nobody knows — behavioral timeline auto-detects silence signals for proactive warnings.
Request a demo — 30 minutes to see how CDP merges fragmented identities into a complete profile.