43 node types in the visual workflow engine, combined with Smart Push across 5 channels and the conversational AI assistant — every step of the customer journey has a person (or AI) precisely following up. Not mass blasts, but the right message at the right time to the right person.
43 node types covering triggers, conditions, AI nodes, WeCom integration, and tool calls. Connect them on canvas to complete orchestration with loops, aggregation, deduplication, and more.
WeCom Messages, WeChat Customer Service, OA Template Messages, SMS, and Email — five channels orchestrated together, with schedule and event dual-trigger modes. One-click start/stop, full execution log traceability.
Text/image/rich media direct to WeCom chat
Customer service message channel for service touchpoints
Template message push, ideal for notifications
Unified marketing and notification SMS management
HTML email support for content-rich campaigns
Web and WeCom sidebar dual entry points. 47 AI tools covering query, create, update, and analyze — no more clicking between menus and pages.
List customers needing follow-up this week, check Zhang San's recent purchases, how many new leads this month — natural language data lookup.
Create a follow-up task for Zhang San, add an ortho consultation deal for Li Si, log today's customer interaction — one sentence to record.
What's this customer's lifetime value, monthly conversion trend, which channel has the lowest CAC — AI does the data analysis for you.
From the moment a customer scans to add you as a friend, through close, repurchase, and referral — preset automation strategies ensure every step has follow-up.
Battle-tested preset strategy templates from hundreds of customers, covering new customer welcome, dormant reactivation, repurchase reminders, and more — no setup from scratch.
| Strategy Name | Trigger Condition | Description |
|---|---|---|
| NEW_CUSTOMER_WELCOME | Friend Added | Auto-send brand intro, service overview, and new customer offers after friend add |
| SLEEPER_WAKEUP | 30 Days Inactive | Customers inactive for 30+ days receive automated reactivation content with exclusive coupons |
| REPURCHASE_CYCLE | N Days Post-Purchase | Auto-push repurchase reminders at the right cycle based on last product or service type |
| BIRTHDAY_CARE | Birthday Month/Day | Auto-send birthday greetings with exclusive birthday offers to strengthen brand warmth |
| OPTY_OVERDUE | Deal Overdue | Deal past expected close date without follow-up triggers alert and creates urgent follow-up task |
| EVENT_REMINDER | Before Event Starts | Auto-send reminder messages with venue directions N days/hours before the event starts |
Request a demo — see how the full automation chain saves you 80% of manual follow-up time.